Use the link below to request a return or an exchange. Find your order using your email and order number and select the item(s) you wish to return or exchange. If you are requesting an exchange, please let us know which item(s) and size(s) you want to exchange your current item(s) for.
Once you have submitted your return/exchange request and it has been approved, we will provide you with instructions on how to ship your item(s) back to our office in Toronto, Canada. We do not offer return labels. Your returned item(s) must be received within fourteen days of your return request being approved, otherwise we cannot process your refund or exchange. Once we have received your return, you will be refunded the amount paid on your original method of payment, minus original shipping costs and package protection costs if applicable, or a new order will be created if you requested an exchange.
Update as of February 2021 — We are now able to offer return shipping labels for small package returns. If you need to return a Swim Trunk, Surf Trunk, T-shirt, Camp Shirt, or accessory for a refund, you can request a shipping label for $15 USD. You will not be able to use our prepaid return label if your return request exceeds four items. Once approved, we will send you a prepaid shipping label so you can send your return item(s) back by packing and dropping it off at your local USPS post office. The cost of the return label will be deducted from the selected refund method. The refund will be processed and issued after we receive and inspect the returned item(s). Please note that this return method is optional. If you prefer to use another carrier’s service, please select “Ship return with any carrier of your choice”.
REQUEST A RETURN OR EXCHANGE
